Digital Upwelling / Contact
Start with a conversation.
If you’re considering a new build, a re-architecture, or a clearer read on where your current stack is holding you back, the first step is a discovery conversation.
Clear Technical Thinking
We cut through complexity to get to the root of what matters.
Structured Problem Solving
We bring calm, methodical thinking to ambiguous and messy challenges.
Visibility-Focused Execution
We build systems and platforms that create clarity and unlock performance.
Built for Long-Term Ownership
We design for maintainability, adaptability, and the teams who live in the work.
A few things worth knowing first.
We work with a limited number of clients at a time. That means we’re selective about who we engage with, and we use the expression of interest form as the first step in figuring out fit. If you’re unsure whether we’d be the right firm for your project, the About page and Services page cover our approach and criteria in more detail.
The form below takes about five minutes to complete thoughtfully. We ask specific questions because they make the discovery call more productive. Vague inquiries tend to produce vague conversations, which waste your time more than ours.
Expression of interest
Submit this form to start the discovery process. We’ll respond personally within two business days with next steps.
By submitting, you agree to our Privacy Policy.
How the discovery process actually works.
Within two business days of submitting the form: You’ll receive a personal response. One of three things will happen:
- If the fit looks strong and we have capacity, we’ll send scheduling options for a discovery call.
- If the fit is uncertain, we’ll ask a few clarifying questions by email before proposing a call.
- If we don’t think we’re the right firm for the project, we’ll tell you directly and, where possible, suggest a better direction.
The discovery call. Discovery calls run 30 to 45 minutes. They’re substantive conversations, not sales pitches. We’ll ask about the specific situation, current state, constraints, and objectives. You can ask anything you want about our approach, past work, or how we’d think about your project.
After the call. If there’s a mutual fit, we’ll send a written recommendation within a week, including proposed scope, phasing, and approximate investment. If discovery reveals that what you actually need is different from what you initially asked about, we’ll say so.
Discovery conversations themselves are at no cost. If we move to a formal discovery phase with deliverables (a technical audit, AI visibility baseline, or prioritized roadmap), that work is scoped and priced separately and becomes the foundation for any downstream engagement.
Not a project inquiry?
Press, interviews, and podcast invitations. Email press@digitalupwelling.com.
Partnerships and referrals. Email partnerships@digitalupwelling.com.
Existing client support. Reach out through your existing point of contact, or email support@digitalupwelling.com for general questions.
General questions. Email hello@digitalupwelling.com.
Frequently asked questions
How quickly will I hear back?
Within two business days of submission. We review every expression of interest personally, which takes longer than an automated response but produces a more useful reply.
Do I need to fill out the form, or can I email directly?
The form is the fastest path to a productive first conversation. It captures the specific information we need to respond usefully. You can email directly, but we’ll typically ask for the same information the form covers, so filling out the form first saves a round trip.
What happens during a discovery call?
A 30 to 45 minute conversation about the specific situation, current state, constraints, and objectives. We ask questions to understand what’s actually going on. You can ask anything you want about our approach, past work, or how we’d think about your project. It’s a real conversation, not a sales pitch.
Is there a cost to the discovery call?
No. Discovery conversations are at no cost. If the engagement progresses to a formal discovery phase with deliverables like a technical audit or roadmap, that work is scoped and priced separately.
What do I need to have ready before submitting?
Nothing formal. A clear sense of what’s prompting the inquiry and a rough idea of scope and timeline is enough. The form’s “what are you trying to solve” field is the most important one. A thoughtful paragraph there makes the entire process faster and more productive.
Can I ask questions before committing to a discovery call?
Yes. If you have specific questions that would help you decide whether to pursue discovery, include them in the “what are you trying to solve” field or email directly after submitting the form. We’d rather answer those questions up front than have them sit unanswered through the discovery call.
What if we’re not the right fit?
We’ll tell you directly, as quickly as possible. If we can point you toward a firm or resource that would be a better match, we will. We’d rather save both of us the time than force-fit an engagement that won’t produce value.